WiFi disconnecting on iPhone X Android to IOS transfer

Hi.


i have been trying to transfer from android to iOS but every time the iPhone generates a code it disconnects from the WiFi and then gives me an error message.

please help with this urgently.


I have tried restarting both devices, both are on charge but the iPhone keeps disconnecting.


I have read the article previously posted on this thread and still nothing.


please help ASAP

iPhone X, iOS 14

Posted on Dec 28, 2020 12:47 PM

Reply
1 reply

Dec 30, 2020 5:07 PM in response to Theo1234

Hi Theo1234,


We understand you're running into some problems transferring data from Android to iOS, and we want to help. When you refer to the article previously posted, are you referring to Move from Android to iPhone, iPad, or iPod touch ?


If so, have you been able to work through the steps in "If you need help with the transfer" as well? If these steps haven't resolved the issue, please let us know exactly what the error messages say, and we'll take it from there.


All the best!

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WiFi disconnecting on iPhone X Android to IOS transfer

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