iPhone 11pro crashing following OS update

IPhone 11 Pro freezes, crashes most apps, and spontaneously reboots itself following recent update. Have tried most standard reset/reboot suggestions but do not have a viable iTunes version available to restore to/from. I have erased the phone and only restored essential apps, and the problem persists. There is plenty of storage on my phone. Any suggestions?

iPhone 11 Pro

Posted on Dec 28, 2020 2:56 PM

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1 reply

Dec 30, 2020 7:33 AM in response to AubreyLL

Hello AubreyLL,


Welcome to Apple Support Communities!


We understand that your iPhone has been freezing and rebooting itself following the recent update. We're happy to help!


Try the steps provided in the article below for help with the issues your having with your phone.

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Also, try the steps in this article for help with the apps crashing.

If an app unexpectedly quits, stops responding, or won’t open


If you're still having issues we recommend contacting Apple Support directly.

Contact Apple Support


Thank you for using Apple Support Communities.

Take care!

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iPhone 11pro crashing following OS update

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