My left speaker on my beats solo3 isn't working, I completed a reset on the headphones and that still did not fix the issue.

My left speaker on my beats solo3 isn't working, I completed a reset on the headphones and that still did not fix the issue.

Posted on Dec 28, 2020 3:47 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2020 8:21 AM

Hello, rey589!


Thanks for reaching out in Apple Support Communities! We understand you're unable to hear any sound from the left side of your Beats headset. We'd like to lend a hand so they start working smoothly again!


You mentioned resetting your headphones, which is an excellent step to take! To confirm, did you reset following these steps:


Reset your Beats on-ear or over-ear headphones - Apple Support


If so, continue with the steps to help with troubleshooting sound issues as instructed here:


Sound troubleshooting – Beats headphones and earphones - Apple Support


Should the sound issues persist, Contact Apple Support for additional support options.


Warm wishes.

1 reply
Question marked as Top-ranking reply

Dec 30, 2020 8:21 AM in response to rey589

Hello, rey589!


Thanks for reaching out in Apple Support Communities! We understand you're unable to hear any sound from the left side of your Beats headset. We'd like to lend a hand so they start working smoothly again!


You mentioned resetting your headphones, which is an excellent step to take! To confirm, did you reset following these steps:


Reset your Beats on-ear or over-ear headphones - Apple Support


If so, continue with the steps to help with troubleshooting sound issues as instructed here:


Sound troubleshooting – Beats headphones and earphones - Apple Support


Should the sound issues persist, Contact Apple Support for additional support options.


Warm wishes.

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My left speaker on my beats solo3 isn't working, I completed a reset on the headphones and that still did not fix the issue.

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