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Level 1

4 points

Purchase could not be completed.

Why pops up “Your purchase could not be completed “ when purchasing in game app?

iPad 2, iOS 9

Posted on Dec 28, 2020 7:57 PM

Best reply

Level 10

411,421 points

Posted on Dec 28, 2020 7:59 PM

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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