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I’ve received email about my icloud ID has been locked and ask me to verify my account. I suspect this is not true. What should I do?

I’ve received email about my icloud ID has been locked and ask me to verify my account. I suspect this is not true. What should I do?

iPhone 7 Plus, iOS 14

Posted on Dec 28, 2020 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 3:26 AM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Dec 29, 2020 3:26 AM in response to leecheekeen

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

I’ve received email about my icloud ID has been locked and ask me to verify my account. I suspect this is not true. What should I do?

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