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Brand New from box Iphone 12 Pro Max touch screen unresponsive.

Brand New Unit of Iphone 12 Pro max fresh from box with faulty/unresponsive touch screen display.


Am I entitled for a Replacement for a Brand New Iphone 12 Pro Max with unresponsive touch screen that is just opened fresh from the box? Unable to setup due to unresponsive screen, It is Brand New unit taken plan from a TELCO carrier.

iPhone XS Max, iOS 14

Posted on Dec 28, 2020 11:04 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 5:29 AM

Hello,

You generally have 14 days to return it for a refund. Then get another one.

Good luck.

1 reply

Brand New from box Iphone 12 Pro Max touch screen unresponsive.

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