How my iphone unlocks with my sister’s face ?

Dear Apple customer service provider,


My iphone unlocks with my sister’s face although we aren’t twins nor very similar to each others

this is terrible while this is my first time to have an iphone in whole life !

i should have my own security as an individual

and this is cannot be achieved with these failures!

i am working at PALTEL ISP as NOC engineer and you know that security is a big matter in such kind of work

please i need an explanation because this breaks the confidence between the customers and Apple company as it’s known well for its high security standards!

waiting to hear from you as soon as possible,


Regards,

Reham Khabbas

Posted on Dec 29, 2020 10:53 AM

Reply
1 reply

Dec 29, 2020 10:57 AM in response to reham117

It doesn't, when you sister "jokingly" opened it you were within view of the True Depth camera which is wide angle.


Want to really test it? Change the 6 digit passcode on your iPhone. Next lock the iPhone with the side button and hand the iPhone to your sister upside down. Have her take it by herself to another room and instruct her to open it, open Notes, create a note that says, "I can open your iPhone", and date/time stamp it.

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How my iphone unlocks with my sister’s face ?

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