You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone won't connect to a new wifi network even after i reset the network settings

my iphone won't connect to a new wifi network even after i reset the network settings. Therefore I can’t use WiFi. It looks like it’s connected to WiFi for a second and then it switches to LTE almost immediately.

iPhone XS, iOS 14

Posted on Dec 29, 2020 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2020 1:39 PM

Hey there GarrettLA75,


We'd like to see how we can help with your iPhone connecting to your network. We understand having that reliable connection is important, so let's get started.


We have this great article that goes over steps on what to do when you're having issue connecting to your network:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


If you continue to have issues connecting to your network, let us know.


Take care.

2 replies
Question marked as Top-ranking reply

Dec 31, 2020 1:39 PM in response to GarrettLA75

Hey there GarrettLA75,


We'd like to see how we can help with your iPhone connecting to your network. We understand having that reliable connection is important, so let's get started.


We have this great article that goes over steps on what to do when you're having issue connecting to your network:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network


If you continue to have issues connecting to your network, let us know.


Take care.

my iphone won't connect to a new wifi network even after i reset the network settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.