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How to backup iPhone 4 and restore as new?

1436 Views 3 Replies Latest reply: Jul 27, 2010 1:15 PM by Ingo2711 RSS
SDAVE2 Calculating status...
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Jul 27, 2010 10:57 AM
Hi all,
is there a way to backup my iPhone with everything, including photos/videos/sms/contacts/datebook and restore as new? I seem to be having issues with the backup. The backup goes all the way back to the 3G. I don't mind putting the music in again along with the apps, but everything else, I'd like to keep.

Also when the photos are restored, can they go into the camera roll instead of a new album?

Thank you
Mac Pro 8 Core, Mac OS X (10.5.4), 8800GT, 10GB RAM
  • Ingo2711 Level 6 Level 6 (16,815 points)
    Currently Being Moderated
    Jul 27, 2010 11:50 AM (in response to SDAVE2)
    You can try to back up manually by right clicking on the phone in the device list in iTunes. See what is backed up here: http://support.apple.com/kb/HT1766
    After that, restore "as new iphone" and use your manual backup again to put the settings and other data back.
    The backup only contains the photos taken with the phone (camera roll), see article mentioned above.
    If you're still having trouble with content from that backup, restoring "as new iphone" without using the backup is your only chance.
    There is 3rd party software letting you extract certain parts from the backup, but that's not supported by Apple.

    Message was edited by: Ingo2711
    MBP 17'' 2,16GHz, Mac OS X (10.6.4), iPhone 4 32GB, iPod touch 2ndGen
  • Ingo2711 Level 6 Level 6 (16,815 points)
    Currently Being Moderated
    Jul 27, 2010 1:15 PM (in response to SDAVE2)
    SDAVE2 wrote:
    Thank you for the reply. If I back it up, restore as new, then restore, it's basically the same thing as I did before, isn't it?

    Basically yes, but your firmware will be installed again from the scratch, and in case your firmware caused these problems, that's one one to rule this out, because the firmware is not part of the backup.
    I don't know if I can manually restore the contacts, photos, etc and get them the way it was before?

    As long as the info is still on your mac, choose the option to "replace the calendar and contact info during the following sync" in the info pane, advanced section.
    The photos should still be part of iphoto library or similar programs.
    MBP 17'' 2,16GHz, Mac OS X (10.6.4), iPhone 4 32GB, iPod touch 2ndGen

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