3 Replies Latest reply: Jul 27, 2010 1:15 PM by Ingo2711
SDAVE2 Level 1 Level 1 (20 points)
Hi all,
is there a way to backup my iPhone with everything, including photos/videos/sms/contacts/datebook and restore as new? I seem to be having issues with the backup. The backup goes all the way back to the 3G. I don't mind putting the music in again along with the apps, but everything else, I'd like to keep.

Also when the photos are restored, can they go into the camera roll instead of a new album?

Thank you

Mac Pro 8 Core, Mac OS X (10.5.4), 8800GT, 10GB RAM
  • 1. Re: How to backup iPhone 4 and restore as new?
    Ingo2711 Level 6 Level 6 (17,095 points)
    You can try to back up manually by right clicking on the phone in the device list in iTunes. See what is backed up here: http://support.apple.com/kb/HT1766
    After that, restore "as new iphone" and use your manual backup again to put the settings and other data back.
    The backup only contains the photos taken with the phone (camera roll), see article mentioned above.
    If you're still having trouble with content from that backup, restoring "as new iphone" without using the backup is your only chance.
    There is 3rd party software letting you extract certain parts from the backup, but that's not supported by Apple.

    Message was edited by: Ingo2711
  • 2. Re: How to backup iPhone 4 and restore as new?
    SDAVE2 Level 1 Level 1 (20 points)
    Thank you for the reply. If I back it up, restore as new, then restore, it's basically the same thing as I did before, isn't it?

    I don't know if I can manually restore the contacts, photos, etc and get them the way it was before?
  • 3. Re: How to backup iPhone 4 and restore as new?
    Ingo2711 Level 6 Level 6 (17,095 points)
    SDAVE2 wrote:
    Thank you for the reply. If I back it up, restore as new, then restore, it's basically the same thing as I did before, isn't it?

    Basically yes, but your firmware will be installed again from the scratch, and in case your firmware caused these problems, that's one one to rule this out, because the firmware is not part of the backup.
    I don't know if I can manually restore the contacts, photos, etc and get them the way it was before?

    As long as the info is still on your mac, choose the option to "replace the calendar and contact info during the following sync" in the info pane, advanced section.
    The photos should still be part of iphoto library or similar programs.