It purchased something I didn’t want purchased

How do I stop a payment that wasn’t suppose to charge???

Posted on Dec 29, 2020 5:00 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 9:33 PM

Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/ ). Apple may refund on a case by case basis, but realize they can also say no.


1 reply
Question marked as Top-ranking reply

Dec 29, 2020 9:33 PM in response to jolanda194

Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/ ). Apple may refund on a case by case basis, but realize they can also say no.


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It purchased something I didn’t want purchased

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