Stuck on black screen with Apple logo

stuck on black screen with apple logo been like that for a couple hours no progress bar



[Re-Titled by Moderator]


Posted on Dec 29, 2020 11:38 PM

Reply
1 reply

Dec 30, 2020 7:09 AM in response to climbingturtle

Force Shutdown by Holding Power Button. Connect to charger >> disconnect any and all external drives >> Startup via Power Button and Immediately hold Shift Key. This is Are Mode and it will do a Repair Disk, clear cache files and only load Apple Software need to start the computer. It will load very slowly - Normal. Then if all goes well will present the Login Screen and login. Let it run 5 - 7 minutes and then restart in Normal Mode.


Good Luck

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck on black screen with Apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.