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Elberto Author

Level 1

103 points

2 Factor Authentication Issues

Hi All,

This is a follow up to an issue I was having back in April 2020 which I couldn't get resolved despite Apple's help. I have found an answer and I thought I would post in reply, but the thread I started has been locked.

This is a link to the original thread.

So - very simple fix - I had my Apple TV box registered to my Apple ID and being an older model it was incompatible with 2FA. I simply removed it temporarily from my profile and hey presto, I could set up two factor authentication again. Any devices on your Apple ID / account which don't support this service will cause loss of functionality on all other devices too.

I can't believe the lengths I went to with Apple to try and get this sorted and they were completely unforthcoming, to the extent that they left me with the impression that I had been "banned" from using 2FA.

If you're having the same problem please try this workaround.

All the best!

Posted on Dec 30, 2020 1:46 AM

2 Factor Authentication Issues

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