Starting since after Christmas (12/25/20) if I make a call that requires me to press number options into The dialpad my phone fails the call after pressing the options. I’ve tried the technique of pressing mute and continuing the call, and that works, but as soon as I go off mute the call fails anyway. Has this been happening to anyone else lately?
iPhone 11, iOS 14
Welcome, KiPhone20!
Thanks for reaching out in Apple Support Communities! From your post, it sounds like your calls are failing whenever you try to use the dialpad. We want to make sure you have a smooth experience with your iPhone!
Are you using the latest iOS version on your iPhone? If not, go ahead and update then test to see if the same issue persists:
Update your iPhone, iPad, or iPod touch - Apple Support
If you're using the latest iOS, continue with the troubleshooting steps for call related issues shown in the following support article:
If you can't make or receive calls on your iPhone - Apple Support
Warm wishes.
iPhone failing calls when dialing options
