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hey

Hi Sir Please. Refund My Money There’s Have A Bug Purchase...

Posted on Dec 30, 2020 8:18 AM

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Question marked as Best reply

Posted on Jan 1, 2021 2:49 PM

Hi aji112,


It looks like you made an in-app purchase, but received a message saying you were billed a different amount, is that right? We understand how important it is to be billed correctly, and we'd love to get you some help with that charge.


Just to confirm, if you view your purchase history using the steps on the following page, does the correct amount show there? See your purchase history for the App Store, iTunes Store, and more


To help determine whether the message you received is related to a different purchase, please check out this link: If you see 'apple.com/bill' or an unfamiliar charge on your statement The previous link can help you get more information about unfamiliar charges.


If you'd like to report a problem with your purchase or request a refund, this page goes over that process: Request a refund for apps or content that you bought from Apple


Take care!

1 reply
Question marked as Best reply

Jan 1, 2021 2:49 PM in response to aji112

Hi aji112,


It looks like you made an in-app purchase, but received a message saying you were billed a different amount, is that right? We understand how important it is to be billed correctly, and we'd love to get you some help with that charge.


Just to confirm, if you view your purchase history using the steps on the following page, does the correct amount show there? See your purchase history for the App Store, iTunes Store, and more


To help determine whether the message you received is related to a different purchase, please check out this link: If you see 'apple.com/bill' or an unfamiliar charge on your statement The previous link can help you get more information about unfamiliar charges.


If you'd like to report a problem with your purchase or request a refund, this page goes over that process: Request a refund for apps or content that you bought from Apple


Take care!

hey

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