unknown error

unknown error when trying to back up anybody have a solution?

iPhone 8 Plus

Posted on Dec 30, 2020 11:27 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2021 7:00 PM

Hello reymundo177,


Thank you for using Apple Support Communities!


Based on what you mentioned, you are having some trouble trying to backup. If you are trying to backup an iOS device via the Mac, follow the instructions here: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup.


If you are trying to back up your Mac and get an error, it may help to find out the details of the error, but here is assistance with using Time Machine: Back up your Mac with Time Machine.


If you still have trouble, you may be able to get help where you are when you Contact Apple for support and service.


Best wishes!

1 reply
Question marked as Top-ranking reply

Jan 1, 2021 7:00 PM in response to reymundo177

Hello reymundo177,


Thank you for using Apple Support Communities!


Based on what you mentioned, you are having some trouble trying to backup. If you are trying to backup an iOS device via the Mac, follow the instructions here: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup.


If you are trying to back up your Mac and get an error, it may help to find out the details of the error, but here is assistance with using Time Machine: Back up your Mac with Time Machine.


If you still have trouble, you may be able to get help where you are when you Contact Apple for support and service.


Best wishes!

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unknown error

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