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my phone is saying my itunes account is disabled

My phone is saying my itunes account is disabled and will not allow me to download anything. What do I need to do


iPhone XS, iOS 14

Posted on Dec 30, 2020 2:03 PM

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Posted on Dec 30, 2020 2:04 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Best reply

Dec 30, 2020 2:04 PM in response to koala14

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

my phone is saying my itunes account is disabled

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