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New Iphone not updating software

I have a new Iphone XR that I am trying to transfer data to and it is getting stuck on "Preparing Update". How can I get past this to start using the phone?

Posted on Dec 30, 2020 6:05 PM

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Posted on Dec 30, 2020 6:07 PM

Let the Preparing Update to finish.

Make sure:

  • iPhone is connected to wall power
  • iPhone is connect to the Internet via Wi-Fi
1 reply

New Iphone not updating software

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