Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to connect to iTunes with a disabled iPhone

How do I connect my disabled iPhone to iTunes?


iPhone 6s, iOS 13

Posted on Dec 30, 2020 8:33 PM

Reply
Question marked as Best reply

Posted on Dec 30, 2020 8:42 PM

Click here and follow the instructions.


(189176)

2 replies

Dec 30, 2020 8:49 PM in response to RebJos

You have to use a computer and download iTunes and then connect your phone to be able to locate it then follow the prompts to disable. There is no other way to do it if is not allowing to enter anything. If that doesn’t work, you’ll need to make an appointment with apple which depending on where you live, might take several days before you can get an appointment. I’m dealing with that situation as we speak.

How to connect to iTunes with a disabled iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.