Unable to add second email address to Apple Watch on family plan

Good day—


One of my kids received an Apple Watch, but we're unable to add an email account to it. She already has an iPad and iCloud account. When I first setup her watch, the iCloud email appeared on it. But she has a second email address I'd like to add. Any ideas how that can be done?


Here's what I've tried so far—

  • Checked Set up an Apple Watch for a family member, but it has no information about adding an email account (and step 8 never prompted me to add one)
  • Reviewed Manage mail on Apple Watch, but those instructions do not apply to watches in Family mode. In the Apple Watch app on my iPhone, which is connected to my kids' Watch, under Family Watches > Apple Watch > , there is no Mail menu at all. .And on the Watch, in Settings > Mail, there is no option to add a second email address.


Thanks for any insight!

Apple Watch

Posted on Dec 31, 2020 11:13 AM

Reply
3 replies

Jan 2, 2021 6:48 PM in response to The Zach

Hello there The Zach,


We'd like to help answer your Apple Watch question when set up using Family Sharing.


Here is a list of available features for the Apple Watch: Location Services for the Find People app, Siri, Apple Cash Family, Messages in iCloud, Health Data, Emergency SOS, Emergency Contacts, Medical ID, Activity, Workout Route Tracking, and Photos. Email isn't an available feature. This info is found in step 8 listed here: Set up an Apple Watch for a family member.


You more than welcome to leave feedback about this on our Feedback - Apple Watch page.

 

Cheers

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Unable to add second email address to Apple Watch on family plan

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