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Level 1

4 points

i have problem in restoring the backup

Posted on Jan 1, 2021 12:56 AM

Top-ranking reply

Level 1

15 points

Posted on Jan 1, 2021 1:01 AM

I'm here to help. Firstly, are trying to restore from backup from iCloud or iTunes?

Please describe your issue as much as possible so that I guide you to solve the problem.

See HT204184 to resolve your issue.

Keep me posted if you have any other trouble.

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