New usb-c charger stopped working.
Hi all, my new usb-c charger for iPhone 12pro, just stopped working, have checked cable with other usb-c outlet, cable ok. The charger was a gift so I don’t have original receipt. Next course of action. Thanks
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Hi all, my new usb-c charger for iPhone 12pro, just stopped working, have checked cable with other usb-c outlet, cable ok. The charger was a gift so I don’t have original receipt. Next course of action. Thanks
Hello,
It's very rare for the adapter to fail. Check for other reasons for why your phone won't charge:
If your iPhone or iPod touch won't charge – Apple Support
If no help, take the adapter & packaging to an Apple store so that they can check it. If it is defective they will probably replace it.
Good luck.
Hello,
It's very rare for the adapter to fail. Check for other reasons for why your phone won't charge:
If your iPhone or iPod touch won't charge – Apple Support
If no help, take the adapter & packaging to an Apple store so that they can check it. If it is defective they will probably replace it.
Good luck.
Hello,
Is the charging adapter genuine Apple? See this:
Identify counterfeit or uncertified Lightning connector accessories
Otherwise, check the charging port for lint or other debris and see this:
If your iPhone, iPad, or iPod touch won‘t charge
Good luck.
The charger was a gift from family member, looking very carefully at the box n packaging all appears genuine Apple .
New usb-c charger stopped working.