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Why I am not receiving the reset my password notification? Has anyone else had this experience? I also do not have the option to receive it via text. I see that the devices signed in under my apple id are mine, but why don't I receive the notification?
Ccontact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Ccontact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Thanks for responding. I only have the option for the password reset notification to be sent to my mac. The problem is I am not receiving any notification on my mac. There is no option to use a rescue email.
Thanks for your time and effort. I had called apple support but they are closed till Tomorrow. I was hoping to get something done about it today. I'll try to see whether the chat option is available. Thanks again Eric.
Do you have a rescue email address?
Apple ID - Password/Security Questions verification e-mail not received.
You are welcome. Did you read section 3 of the article where it stated you could send it to a rescue email address?
Yes I did but I wound up changing the password on the I am itself, but when I try to change the password again I still don't get the alert that they say has been sent to my mac. An
Sorry, I meant to write iMac it'self. Another thing, it says it sent the reset password notification to my Mac, but I have an iMac, not a MacBook.
You are welcome.
Not receiving the reset my password notification
