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bigsur does not wake u

After installing BigSur it does not wake after going to sleep



Posted on Jan 1, 2021 9:36 AM

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Posted on Jan 3, 2021 12:46 PM

Hey there, Jim!


Thanks for stopping by the Apple Support Communities. After reading your post, we understand that your MacBook Air is not waking as expected since updating to macOS Big Sur. We are happy to help!


First, make sure you have the most up-to-date version of Big Sur, macOS 11.1: What's new in the updates for macOS Big Sur - Apple Support. Then, utilize the steps outlined in the Apple Support article If your Mac won’t go to or stay in sleep - Apple Support.


Should you need additional assistance after that, please get in touch with Apple Support directly, which you can do here: Get Support.


Have a wonderful day.

7 replies
Question marked as Best reply

Jan 3, 2021 12:46 PM in response to 1BigfootJim

Hey there, Jim!


Thanks for stopping by the Apple Support Communities. After reading your post, we understand that your MacBook Air is not waking as expected since updating to macOS Big Sur. We are happy to help!


First, make sure you have the most up-to-date version of Big Sur, macOS 11.1: What's new in the updates for macOS Big Sur - Apple Support. Then, utilize the steps outlined in the Apple Support article If your Mac won’t go to or stay in sleep - Apple Support.


Should you need additional assistance after that, please get in touch with Apple Support directly, which you can do here: Get Support.


Have a wonderful day.

Jan 3, 2021 2:47 PM in response to 1BigfootJim

Thanks for following up, Jim,


We understand the issue is with the computer not waking up. The steps outlined in If your Mac won’t go to or stay in sleep - Apple Support are still recommended for that scenario.


We also recommend seeing if the issue continues in safe mode: Start up your Mac in safe mode - Apple Support.


For additional assistance after that, please get in touch with Apple Support directly. You can do that here: Get Support.


Cheers!

bigsur does not wake u

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