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ipad disabled for an hour at a time due to forgetting my passcode

its serial number is GG7XCH06..1688


Posted on Jan 1, 2021 11:31 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2021 12:50 PM

That isn't what the instructions in the "Remove the passcode on an iPad that has a Home button" section of If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support say to do..


You need to turn off the iPad before connecting to the computer and don't power it back on.

Then hold the Home button (and only the Home button) while connecting to the computer. See the excerpt below.


  1. Make sure that your iPad isn't connected to your computer.
  2. Press and hold the Top button until the power off slider appears. Drag the slider to turn off your iPad. Then connect your iPad to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.


Then continue with the remaining instructions.

3 replies
Question marked as Top-ranking reply

Jan 1, 2021 12:50 PM in response to Kevcop1242

That isn't what the instructions in the "Remove the passcode on an iPad that has a Home button" section of If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support say to do..


You need to turn off the iPad before connecting to the computer and don't power it back on.

Then hold the Home button (and only the Home button) while connecting to the computer. See the excerpt below.


  1. Make sure that your iPad isn't connected to your computer.
  2. Press and hold the Top button until the power off slider appears. Drag the slider to turn off your iPad. Then connect your iPad to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.


Then continue with the remaining instructions.

ipad disabled for an hour at a time due to forgetting my passcode

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