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Can’t pair watch to phone

Need some help with my watch pairing. I purchased a new iPhone and since that purchase and switch, my watch won’t pair. I have tried to unpair it from the old phone, but it’s not connected. It doesn’t show in a list as described by the support.

I even deleted the watch app but that didn’t initiate a pairing. I really don’t want to erase my watch if I can avoid it as all of my fitness data and awards will be lost as it hasn’t been backing up for 3 weeks now.

i just noticed it wasn’t paired today when I went into the fitness app.

Thank you for your suggestions!

Posted on Jan 1, 2021 2:03 PM

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Question marked as Best reply

Posted on Jan 3, 2021 1:56 PM

Hi Jennefer70,


We understand you need to pair your Apple Watch with your new iPhone. Check out the following article that can help:


How to pair your Apple Watch with a new iPhone



Hope this helps!

Have a great day.


2 replies

Can’t pair watch to phone

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