do I need to pay for the UPS return service?

I just bought a new iPad and I am returning the old one (5th gen) to get some money back.

I received the kit from apple, which includes a box and a UPS label.

I can call them to do the pickup, or drop it at one of their offices.


I would like to know if it will cost me anything if I call them tho collect the package.


tks in adv for your support...

iPad (5th gen) Wi-Fi

Posted on Jan 1, 2021 2:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 2:47 PM

The trade-in shipment is prepaid.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

do I need to pay for the UPS return service?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.