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My two months old iphone 11 is suddenly dead what I get replacement or repair it's hardware issue

Posted on Jan 1, 2021 3:35 PM

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Question marked as Top-ranking reply

Posted on Jan 1, 2021 3:51 PM

First see if a forced restart brings your iPhone back to life.


Try the steps in this link --> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If nothing helps, schedule an appointment at your Apple Store Genius Bar. If there is NO visible damage to the phone and they determine it's a manufacturing defect, it will be replaced. If there is visible damage, they will offer you an Out of Warranty replacement for about 60% of the cost of the phone.

1 reply
Question marked as Top-ranking reply

Jan 1, 2021 3:51 PM in response to Immies0211

First see if a forced restart brings your iPhone back to life.


Try the steps in this link --> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If nothing helps, schedule an appointment at your Apple Store Genius Bar. If there is NO visible damage to the phone and they determine it's a manufacturing defect, it will be replaced. If there is visible damage, they will offer you an Out of Warranty replacement for about 60% of the cost of the phone.

Learn about Apple warranty

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