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Apple 4k TV white light blinking cannot connect to tv

Posted on Jan 1, 2021 4:57 PM

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4 replies

Jan 8, 2021 6:32 PM in response to Binu Varghese

Don’t say to Support that it is broken or needs repairs, if you need a software restore. Say that you need a software restore, if that is the case. That part of the service was always supposed to be inclusive, regardless of warranty, for the 4K model. Contact Apple Support and they should help you get your unit new software (unless it is actually broken or needing repairs).

Jan 8, 2021 8:45 PM in response to Urquhart1244

Thank you. I already had a couple of rounds of calls with Apple. They asked me to take it to an Apple Authorized Service Center. the ASC is unable to get any video output from the Apple TV 4K. As a result, their go to response is its a hardware issue and needs to be replaced (Paid).


Thats where I'm struggling. it was the upgrade to 14.3 that bricked it and I can't seem to do anything - directly, through ASC or Apple to get this rectified.

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