iphone 8+ keypad

Question

Level 1

17 points

iphone 8+ keypad

I'm trying to use my keypad to input a 4-digit code and it puts a hyphen after the 3rd digit. How do I change keypad to recognize 4-digit input without adding a hypen? Thanks.

Posted on Jan 1, 2021 5:26 PM

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Answer 1

SnickZ.

Community Specialist

Jan 3, 2021 3:38 PM in response to hac66

Hello hac66,

Thank you for posting in Apple Support Communities.

We’d like to help with your iPhone and want to learn more about where the hyphen is appearing.

Is this happening when you are trying to enter a passcode for your iPhone? Or is this happening in a particular app or website?

For information, see Add or change keyboards on iPhone for more information on features and keyboards available.

Take care!

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Answer 2

hac66 Author

Level 1

17 points

Jan 3, 2021 3:52 PM in response to SnickZ.

Thanks for replying. I tried to find my original question to explain that issue self corrected. I had rebooted the phone and it was still occurring. Later in the day or next day I tried again and code input was back to ok. The problem was on the iPhone dial pad for making calls. I'd type in, say 8922, and numbers would come up as 892-2. Haven't had a reason since to use for inputting a code, so am hoping it holds and was just a short term glitch.

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iphone 8+ keypad

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