I am having an awful time getting my admin access to work on my computer now. I cannot get it to unlock to add a user, I cannot update security or passwords, it only lets me update the password to log into my computer at start up. I have a MacBook Pro. I also cannot get Touch ID to work at all. I tied re-adding a Touch ID and it will not let me. The admin access I am supposed to have DOES NOT work.
Please help.
Nevermind - I figured it out:
Hi,
So I have a 2019 MacBook Pro. These models have a T2 security on it and it needs reset.
The Apple T2 Security Chip is Apple's second-generation, custom silicon for Mac. The T2 chip delivers capabilities to your Mac, such as encrypted storage and secure bootcapabilities, enhanced image signal processing, and security for Touch ID data. Learn more about hardware security in Apple devices.
The link below walks you through how to reset the T2 chip and once you reset it - you can update your Touch ID :)
once I followed this- I was able to reset my Touch ID and it works now for everything!
Hope this helps! I
Nevermind - I figured it out:
Hi,
So I have a 2019 MacBook Pro. These models have a T2 security on it and it needs reset.
The Apple T2 Security Chip is Apple's second-generation, custom silicon for Mac. The T2 chip delivers capabilities to your Mac, such as encrypted storage and secure bootcapabilities, enhanced image signal processing, and security for Touch ID data. Learn more about hardware security in Apple devices.
The link below walks you through how to reset the T2 chip and once you reset it - you can update your Touch ID :)
once I followed this- I was able to reset my Touch ID and it works now for everything!
Hope this helps! I
Thank you for providing this information. I was having the same issues after upgrading to Big Sur. Hopefully the Apple support folks will see this, as I've seen several posts indicating they were little help in solving this. Thanks again!
THANK YOU SO MUCH! I spent an hour on the phone with support and they could not help me. You article helped me fix my issue in 15 seconds. From now on I will come here first.
Same here. krisdr definitely saved the day for me, too.
Big Sur = BIG ISSUES
