Can't register because "My device not supported"


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Posted on Jan 1, 2021 10:59 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 8:02 AM

Hi, saurav244.


We appreciate you taking the time to post in the Apple Support Communities.


From your screenshots, it appears that you’re trying to select your payment methods for the Google Pay app on your iPhone, but you’re seeing the error about needing to upgrade. From the Google Pay Help pages, we were able to determine that you need the latest version of the Google Pay app on your iPhone. 


Fix problems adding a bank account - Google Pay Help


If the app requires a specific iOS version for compatibility, and your iPhone is unable to update to that version, you may not be able to use the app on your device.


Which iPhone are you using?

What is the iOS version?

Do you see an update for the Google Pay app in the App Store?

Update apps or use automatic downloads - Apple Support


If you have an iPhone on the latest iOS version and the Google Pay app is up-to-date, we encourage you to reach out to Google for assistance:


Google Pay Help


Warmest Regards.

1 reply
Question marked as Top-ranking reply

Jan 5, 2021 8:02 AM in response to saurav244

Hi, saurav244.


We appreciate you taking the time to post in the Apple Support Communities.


From your screenshots, it appears that you’re trying to select your payment methods for the Google Pay app on your iPhone, but you’re seeing the error about needing to upgrade. From the Google Pay Help pages, we were able to determine that you need the latest version of the Google Pay app on your iPhone. 


Fix problems adding a bank account - Google Pay Help


If the app requires a specific iOS version for compatibility, and your iPhone is unable to update to that version, you may not be able to use the app on your device.


Which iPhone are you using?

What is the iOS version?

Do you see an update for the Google Pay app in the App Store?

Update apps or use automatic downloads - Apple Support


If you have an iPhone on the latest iOS version and the Google Pay app is up-to-date, we encourage you to reach out to Google for assistance:


Google Pay Help


Warmest Regards.

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Can't register because "My device not supported"

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