I got a refurbished phone from store

I bought a brand new iPhone 12 from Sharaf dg store dubai but when I checked the serial number after buying it starts with F. I was expecting a normal new phone what should I do?

Posted on Jan 2, 2021 6:34 AM

Similar questions

But brand new iPhone but get a refurbished one? Hello. So last year I preordered an iPhone 12 Pro. So bought what I thought was a brand new one. Saw a thread about the serial number and if it’s starts with F it’s a refurbished phone. mine starts with F. Can this be right? Pre ordering and paying for a brand new phone but getting a refurbished phone does not sound right to be at the prices we pay.
2133 1
Serial number I want to buy a new iPhone from someone but I have noticed the serial number starts with H0. Anyone an idea whether it's Really new or a refurbished?
1421 1
Kindly check if new iPhone 12 Mini is original new iphone 12 mini buy today its original or not C6***GQ0 (This is my serial number) [Edited by Moderator]
609 3

1 reply

stedman1

Level 10

265,324 points

Jan 2, 2021 6:40 AM in response to shahrukh6229

The “F” in the serial number does not indicate a refurbished unit.

What is the model number at Settings - General - About - Model = ???

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I got a refurbished phone from store

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up