After connecting my Apple Watch series 3 with iPhone X after a few minutes they disconnect, after disconnecting I notice that if I go into the Apple Watch bluetooth settings it remains blocked settings application, the only solution is to force restart Apple Watch, this happens every day. I have already attempted to reset both devices and configured as new but the problem did not resolve
Hi enzor00,
We understand your Apple Watch is disconnecting from your iPhone randomly, and we'd be happy to look closer into this with you.
To get started, when the issue occurs are you seeing a red iPhone icon or red X icon on your watch face as shown in this link here: Check your Apple Watch connection
If so, let's first ensure that your Apple Watch and iPhone are updated to the latest software versions, and test the issue again. If you need help with updating, check out these links below:
Update your iPhone, iPad, or iPod touch
If the issue persists after updating, have you noticed if the issue occurs in multiple locations? If only occurring in a single location, it's possible that the issue may be due to some wireless interference. Check out this link that can help with that: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
We look forward to hearing back from you.
Take care!
enzor00,
Thanks for providing those additional details. Going forward, have you noticed if this issue occurs in multiple locations, or have you taken a look at the previous resource that can help with troubleshooting possible issues caused by wireless interference?
If you have, we'd also like to confirm if you are using an VPN or security software on your iPhone, or even the Wi-Fi network you use with your iPhone? If so, what happens when you disable these, restart your iPhone and Apple Watch, and then test the issue again?
Keep us updated!
Thanks enzor00,
At this time, we'd recommend reaching out to Apple Support directly at this link here: Get Support - Apple
From that link you'll want to choose, Apple Watch > Pairing & Connectivity. From there you should see a few options to reach out, depending on your location.
Have a great day!
Hi, thank you for answering me, I already have the latest software version on both devices. As for the symbols you told me above on Apple Watch stay with the green phone symbol while on iPhone it says that the watch is not connected
I tried everything you sent me as a link but it didn't work. I don't have any VPN or security settings. My brother has the same iPhone is same as Apple Watch and has no problems like I have them
Hi, not even Apple knows what it is, they have tried everything
Disconnection between iPhone and Apple Watch after a few minutes
