I got an older iPad that has the previous owners Apple ID on it and need to try and reset it to factory settings.
I need to reset an older iPad to factory settings
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I need to reset an older iPad to factory settings
Your post indicates that the iPad has not been appropriately prepared for a new owner. You’ll need the help of the original owner.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Your post indicates that the iPad has not been appropriately prepared for a new owner. You’ll need the help of the original owner.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Kjlindq wrote:
I need to reset an older iPad to factory settings
you need the previous owners information.
I got an older iPad that has the previous owners Apple ID on it and need to try and reset it to factory settings.