You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

My father has given me his old IPad, he deactivated it, but I get an Activation Lock screen with his appleid info. The problem is he cant remember the password he used initially and we have tried his current PW and previous PW's to no avail! Is there anything that can be done?

Posted on Jan 2, 2021 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 1:36 PM

Tell him to use Apple's iForgot service or contact their Account Security team, or the iPad's original owner to supply Apple with its purchase receipt and ask them to remove the lock.


(189351)

1 reply

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.