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iPhone 7 is frozen and can't be updated

I tried putting my device in recovery mode and doing an update but it says it can't be updated. I don't want to do a restore and lose everything. What do I do?

iPhone 7

Posted on Jan 2, 2021 1:19 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2021 1:35 PM

Try this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

4 replies

iPhone 7 is frozen and can't be updated

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