Watch randomly shuts off

Over the past few days, my series 4 watch has been randomly shutting off. And, the only way to get it to turn back on, is to place it on the charger. When it does turn on, the battery more than enough juice to stay powered on.

Apple Watch Series 4, watchOS 7

Posted on Jan 2, 2021 3:44 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2021 4:03 PM

Hi BoSkeeter,


Welcome to the Apple Support Communities!


We understand your concern with your Apple Watch shutting down unexpectedly. First, we'd recommend that you check your Apple Watch battery health to help determine if your battery is due to be replaced: Check your battery and charge your Apple Watch


If you need additional assistance, we'd recommend that you contact Apple directly. They can run a diagnostic test for you to help determine if this is caused by either hardware or software. You can reach them here: Contact Apple for support and service



We hope this helps.


Take care!


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Question marked as Top-ranking reply

Jan 4, 2021 4:03 PM in response to BoSkeeter

Hi BoSkeeter,


Welcome to the Apple Support Communities!


We understand your concern with your Apple Watch shutting down unexpectedly. First, we'd recommend that you check your Apple Watch battery health to help determine if your battery is due to be replaced: Check your battery and charge your Apple Watch


If you need additional assistance, we'd recommend that you contact Apple directly. They can run a diagnostic test for you to help determine if this is caused by either hardware or software. You can reach them here: Contact Apple for support and service



We hope this helps.


Take care!


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Watch randomly shuts off

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