Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked out of notes

I have a locked note that I have forgotten the password for.

Ive followed all the advice online and have reset the notes password in setting, and enabled Face ID.

However, when I try to open the note it still asks me for the old password which I don’t have!!

really need to get into the note as it has some important info in it. Please help!

thanks.

iPhone 11, iOS 14

Posted on Jan 3, 2021 3:16 AM

Reply
Question marked as Best reply

Posted on Jan 3, 2021 3:17 AM

There is no way of resetting Notes password.


The only option that you have is keep trying as there is no limit on the number of attempts.


However, you can set a new password for your new notes, but for the old notes you need to get the old password only.


If you have imported some notes from Old iPhone to new one then it will have to attach the password to the new Touch ID / Face ID on your new iPhone. At some given time you must have created a password and enabled touch Id / Face ID to the password. Any Notes created there after will only use your Touch ID / Face ID. Because of this it ir very likely that you may not recall the password now.


Face ID / Touch IDs are not transferable from one device to another.


Watch the 2 GIFs below about locked Notes.


1 reply
Question marked as Best reply

Jan 3, 2021 3:17 AM in response to louka227

There is no way of resetting Notes password.


The only option that you have is keep trying as there is no limit on the number of attempts.


However, you can set a new password for your new notes, but for the old notes you need to get the old password only.


If you have imported some notes from Old iPhone to new one then it will have to attach the password to the new Touch ID / Face ID on your new iPhone. At some given time you must have created a password and enabled touch Id / Face ID to the password. Any Notes created there after will only use your Touch ID / Face ID. Because of this it ir very likely that you may not recall the password now.


Face ID / Touch IDs are not transferable from one device to another.


Watch the 2 GIFs below about locked Notes.


Locked out of notes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.