You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to use Touch ID , or new fingerprint after updating to Bigsur

My touch ID stopped working, Now I am unable to add a new fingerprint.


Sytemprefence does not accept my login password anymore. Does anyone face similar issues?


Posted on Jan 3, 2021 7:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2021 7:58 AM

bhaskar256 wrote:

My touch ID stopped working, Now I am unable to add a new fingerprint.

Sytemprefence does not accept my login password anymore. Does anyone face similar issues?


Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


1 reply
Question marked as Top-ranking reply

Jan 3, 2021 7:58 AM in response to bhaskar256

bhaskar256 wrote:

My touch ID stopped working, Now I am unable to add a new fingerprint.

Sytemprefence does not accept my login password anymore. Does anyone face similar issues?


Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Unable to use Touch ID , or new fingerprint after updating to Bigsur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.