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Renewing a subscription

I had this app over a year ago. I just figured out that without the app even on my phone, I am being charged. How can I get a refund on this, since it had been automatically taking my money after I had cancelled it.

iPhone 12 Pro Max, iOS 14

Posted on Jan 3, 2021 8:54 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 8:59 AM

Did you cancel the app subscription?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply
Question marked as Top-ranking reply

Jan 3, 2021 8:59 AM in response to avah67

Did you cancel the app subscription?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

Renewing a subscription

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