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Apple TV Online but Apps are not

My AppleTV shows online but when you click on an app, actually any app it says there’s no internet. I have unplugged the router and AppleTV and nothing.

Posted on Jan 3, 2021 9:30 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 9:34 AM

Okay I have looked through the Apple community and found others with the same problem. I figured out I need to check my internet providers app to see what devices were on and what I found was the the AppleTV was disabled on the providers app. Once I enabled it, all the apps were able to go online. Hope this helps others 😊.

1 reply
Question marked as Top-ranking reply

Jan 3, 2021 9:34 AM in response to Luzmbarber

Okay I have looked through the Apple community and found others with the same problem. I figured out I need to check my internet providers app to see what devices were on and what I found was the the AppleTV was disabled on the providers app. Once I enabled it, all the apps were able to go online. Hope this helps others 😊.

Apple TV Online but Apps are not

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