You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I know if an email is really from iCloud

How do I know if an email received regarding my account is really from iCloud


Re: [Tick‌et #] More Information Update Requ‌i‌red‌ on Saturday, January, 2 2021




[Re-Titled by Moderator]

Posted on Jan 3, 2021 10:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2021 10:22 AM

If it was informing you that your account was going to be closed, it is a scam.


  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Jan 3, 2021 10:22 AM in response to Maryrust

If it was informing you that your account was going to be closed, it is a scam.


  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

How do I know if an email is really from iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.