My activity app does not sync with my phone. The only way I can get it to work is uncoupling the devices, resetting the watch to factory settings, and then recoupling them. It’ll work for a day or two then the problem happens again. Both are on current iOS. I’ve tried using the other ideas on here (putting in airplane mode, restarting both devices etc). I’ve lost a year of workouts and getting ready to buy a new fitness system.
Apple Watch
Hi there Rpanciocco,
We understand you're experiencing an issue with your Activity not syncing as expected, and we'd like to share some resources that may help.
Get started here: Use the Activity app on your Apple Watch
This page may also help: Use the Health app on your iPhone or iPod touch
For additional help with this, reach out here: Get Support
Cheers!
Hi... I’ve visited both of those sites and also tried the solutions on this forum and nothing works. Should I just bring it into a store? Or trash it (haha)
Rpanciocco,
Thanks for those details and reviewing those pages.
To look into the issue with your Activity not syncing as expected further, reach out through this link: Get Support
Take care.
Watch not syncing with iphone
