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Charger problem

My charger included with my iPad 7th gen stopped working a couple of days ago. It works fine when the iPad is shut down, but it doesn’t work when I switch it on. The same issue happens with my iPhone. Can someone tell me what’s the fix to this?

iPad, iPadOS 14

Posted on Jan 3, 2021 10:52 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 3:34 PM

You will need to systematically substitute a known good Power Adapter and cable to establish which of the two have failed - although experience suggests that the Power Adapter has developed a fault and requires replacement.


If your iPad won't charge – Apple Support



3 replies

Charger problem

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