How long does it take for my refund to be visible in my wallet?

I asked for a refund and whenever I check the status for my request, it appears as “refunded” when it’s not. How long does it take for my refund to be visible in my wallet?


[Re-Titled by Moderator]

Posted on Jan 3, 2021 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2021 2:10 PM

How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request was granted "the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

2 replies
Question marked as Top-ranking reply

Jan 3, 2021 2:10 PM in response to emilyy_x

How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request was granted "the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How long does it take for my refund to be visible in my wallet?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.