I purchased iPhone 12 Max Pro and it is scratched from the day I opened it

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Level 1

6 points

I purchased iPhone 12 Max Pro and it is scratched from the day I opened it

I purchased Iphone 12 max pro pacific blue and it scratched from the day when i opened it i am having discussion with the provider but from last one month struggling have not used my phone till now and it is still packed

do apple have any solution for it

[Edited by Moderator]

Posted on Jan 3, 2021 12:50 PM

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Answer 1

ChrisJ4203

Level 10

236,291 points

Jan 3, 2021 1:03 PM in response to yawerhameedi

If you did not purchase your device directly from Apple, you would need to contact the place you purchased the device for any return policy.

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I purchased iPhone 12 Max Pro and it is scratched from the day I opened it

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