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How to update my I pad

How to update my iPad updated 14

Posted on Jan 3, 2021 2:54 PM

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Question marked as Best reply

Posted on Jan 3, 2021 2:58 PM

Unless you provide definitive information as to your model of iPad - and the currently installed version of iOS/iPadOS - it is very difficult to provide a direct answer to your question.


Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


3 replies
Question marked as Best reply

Jan 3, 2021 2:58 PM in response to Malak_je

Unless you provide definitive information as to your model of iPad - and the currently installed version of iOS/iPadOS - it is very difficult to provide a direct answer to your question.


Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.


If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Jan 3, 2021 3:01 PM in response to Malak_je

It depends on the iPad model you have whether you can update to iPadOS 14.3.

Do you have the iPad listed below?

iPad mini 4 & 5th,

iPad Air 2, iPad Air 3rd, 

iPad 5th & 6th, 7th, 8th,

iPad Pro 9.7, 10.5, 

iPad Pro 11 (1st & 2nd), 

iPad Pro 12.9 (1st, 2nd, 3rd, 4th)

Check you iPad's Settings > General > About >

Model Name > ?

Model Number > tap the entry here to see the number starting with A????


How to update my I pad

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