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Trying to update to Big Sur

When clicking on the link for the App Store install big sur, the App Store page comes up on my iMac but says "cannot connect to App Store." This is only when navigating to the big sur update, not when I'm just generally using the App Store.

iMac details:

macOS Sierra Version 10.12.6


Posted on Jan 3, 2021 5:14 PM

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Question marked as Best answer

You need to click on the link in Safari or, open the App Store and search for Big Sur.

Posted on Jan 4, 2021 12:47 PM

5 replies

Trying to update to Big Sur

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