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I attempted to set up iMessage on my MacBook Air with my Apple ID and password, but got an error saying "Could not sign in to iMessage. An error occurred during activation. Try again".
I can sign in to apple.com with my Apple ID and password. I have also restarted my computer. Still no luck. Does anyone know what could be wrong? What else can I try? Thanks.
MacBook Air 13″, macOS 10.15
Hello and welcome to Apple Support Communities, tzhou01!
We understand you're having trouble signing in to iMessage on your MacBook Air. We'd be happy to provide information to help you address this.
Try the steps outlined here: If you can't sign in to your iMessage account or FaceTime on your Mac
Some you're also unable to access the Apple website, try resetting your password: If you forgot your Apple ID password
Have a great day!
i have contacted Apple support via chat. They solved the problem from the backend and then I rebooted my computer. The problem is gone now.
Cannot sign in with Apple ID to iMessage
