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Purchase could not be complete

Why is my purchase could not be completed? I am purchasing using iTunes gift card

Posted on Jan 3, 2021 7:02 PM

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Question marked as Apple recommended

Does it say "Your purchase could not be completed" and provides a URL?


Do as it directs, go to the URL and follow the instructions: www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

Posted on Jan 4, 2021 12:45 PM

1 reply
Question marked as Apple recommended

Jan 4, 2021 12:45 PM in response to Yrzan212

Does it say "Your purchase could not be completed" and provides a URL?


Do as it directs, go to the URL and follow the instructions: www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

Purchase could not be complete

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